Efficiency, Not Heroics: Small Automations Guide

1. What to Automate First (30 minutes)

Pick tasks that are: Small (under 15 min), Valuable (saves headaches), Repeatable (daily/weekly).

Impact vs Effort: Top 10 Use Cases

High Impact, Low Effort:

·       Inbox triage summaries

·       Reply drafts for common emails

·       Meeting note cleanup + actions

·       Document summarization

·       Spreadsheet cleanup + status

·       FAQ/helpdesk responses

Medium Impact, Low Effort:

·       Status report drafts

·       Calendar invite creation

Medium Impact, Medium Effort:

·       Agenda formatting

·       Survey response summary

Top 5 Starters

1. Inbox Triage (Outlook Copilot)

·       Task: Summarize emails, draft common replies

·       Trigger: Daily inbox review

·       Value: Faster responses, less stress

·       Risk: Tone issues, hallucinated facts

2. Meeting Notes (Teams/Word Copilot)

·       Task: Clean notes, extract actions

·       Trigger: After each meeting

·       Value: Clear follow-ups, accountability

·       Risk: Missing context, wrong owners

3. Doc Summary (Word/ChatGPT)

·       Task: 1-page exec brief from long docs

·       Trigger: New reports received

·       Value: Leadership stays informed

·       Risk: Missing nuances, incomplete

4. Excel Cleanup (Excel Copilot)

·       Task: Fix headers, add status, trend summary

·       Trigger: Before sharing data

·       Value: Reliable handoffs, fewer errors

·       Risk: Hidden data changes

5. FAQ Responses (ChatGPT)

·       Task: Draft answers from approved context

·       Trigger: Common support requests

·       Value: Consistent, faster support

·       Risk: Out-of-date info, wrong tone

2. Five Automations You Can Ship Today

1. Inbox Triage (Outlook Copilot)

Setup: Open Outlook → Click Copilot icon

Copy this prompt:

Summarize last 10 unread emails: topic, sender, action needed. Draft replies for [common type]. Mark [CHECK] if unclear.

Test Process: Run on 3 emails → Check accuracy → Edit tone → Send

Accept if: Accurate summaries, polite drafts, no hallucinated facts

Make it routine: Daily morning triage

2. Meeting Notes (Teams/Word Copilot)

Setup: Open Teams/Word → Click Copilot → Paste notes

Copy this prompt:

Clean these notes into: 1) decisions, 2) action items/owner, 3) next steps. Keep plain and actionable.

Test Process: Use messy notes → Run prompt → Check clarity → Share for review

Accept if: All key points kept, clear owners, no invented decisions

Make it routine: End of every meeting

3. Doc Summary (Word/ChatGPT)

Setup: Open Word Copilot or paste in ChatGPT

Copy this prompt:

Executive summary: 1) key points, 2) risks, 3) next steps. Limit 300 words.

Test Process: Real document → Generate → Compare accuracy → Manager review

Accept if: Covers main ideas, no missing facts, right tone

Make it routine: Every large report received

4. Excel Cleanup (Excel Copilot)

Setup: Open Excel → Click Copilot

Copy this prompt:

Standardize headers, add Status column, write 1-paragraph trend summary. Flag missing data as "Needs Review."

Test Process: Messy sheet → Run → Verify changes → Team validation

Accept if: Clean headers, accurate status, logical summary

Make it routine: Before sharing reports

5. FAQ Responses (ChatGPT Web)

Setup: ChatGPT web → Paste context block first

Copy this prompt:

Helpdesk assistant. Use only context below. Draft answer to: {{Question}}. If unclear, reply "[Needs Supervisor]." Context: {{Policy/Guidance}}.

Test Process: Real question → Add context → Check policy alignment → Approve

Accept if: Stays in policy, no inventions, right tone

Make it routine: Reuse context blocks for new questions

3. Governance Checklist

What inputs are allowed:

·       Public info only

·       No client data, passwords, PII/PHI

Review process:

·       Manager approves new automations

·       Spot-check 10% weekly for first month

Prompt management:

·       Store in shared folder with owner/date

·       Update after changes

Prevent hallucinations:

·       Require "[CHECK]" when context missing

·       Anchor to provided facts only

Keep records:

·       Save input/output/notes for 30 days

4. Copy-Paste Prompt Templates

General Pattern

You are my assistant. Goal: {{Goal}} for {{Audience}}. Use only provided facts. If missing, ask—don't invent. Input: {{Facts}}. Style: {{Tone}}. Length: {{Length}}. Output: {{Format}}.

Summarize-Then-Act

Summarize into: 1) key bullets, 2) unknowns, 3) next steps. Keep exact names/numbers. If uncertain, mark [CHECK]. Under 150 words each.

Context Block Template

Context: [Paste company policy/style guide here before tasks]

5. One-Week Pilot

Pick one automation. Run daily for 7 days. Track these metrics:

Minutes saved per day: Self-report time savings

Rework rate: Percentage of outputs that needed editing

Approval rate: Percentage that passed review

Error rate: Percentage with mistakes found

Confidence score: Rate 1-5 daily

Decision criteria:

·       15%+ time saved + low errors = keep and scale

·       High errors or low confidence = adjust or retire

Next Steps: Document what works. Share with team. Scale successful automations. Start small, stay safe, save time for work that matters.

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